Please pass on my sincere thanks to Ian for yesterday’s thought provoking and relevant presentation of Understanding and working with the media. As both a director and senior executive I found the day to be valuable for both the work environments I live within.
The professionalism Ian has brought to MC role at our monthly luncheons has certainly raised the enjoyment of these events. His ability to be warm and personable while being highly professional is a rare skill. His research and interviews with our key guests are always outstanding and members and guests continually comment on his work.
Ray Thompson, XLI Club Past President
We were delighted with Ian’s role as the MC at our luncheons early this year. He linked the day providing a professional style which was complemented by a true understanding of the audience. Extremely well done.
James Breheny, Beer & Beef Club
In his role as the MC at a number of our Club functions Ian continues to excel and provide our Club with a professional service that is the envy of others. He ensures the Club messages are communicated and provides a warm and very welcome environment for all guests and his interview sessions with key guests, whether high profile or local club people, are always well researched and very enjoyable.
John Toniolo, Community Football Club
Ian Coutts has introduced the next step up for our communications and promotion of key messages and developed our relationship with key media. Importantly his work has ensured everyone in the organisation is aware of the important role they play in promoting our organisation in the community.
Being involved at a time of crisis for an organisation is always difficult but Ian made sure we were able to deal with the issues and communicate honestly and in a timely manner and importantly to have a plan to manage any future crisis that may occur.
“Bluntly Carlton has gone from one of the worst clubs in the AFL from a media perspective to one of the best. This assessment is not based on access. …Carlton worked hard on its relationships and understanding of how the Herald Sun and media in general work. As well as customary relationships with senior journalists, through Ian Coutts Carlton now has strong relationships with key media decision makers including the Editor and Head of Sport of the Herald Sun.
These relationships allow the club to have both a sound offensive and defensive media strategy, making the most of publicity opportunities and being able to navigate tougher moments, rather than ducking for cover or feeling as though the organisation does not have a voice. …Carlton now treats its media and communications strategy as an important element of doing business.”
Head of Sport, Herald Sun (News Limited), 2012
“Over the years the team here at 3AW have developed a great working relationship with the Carlton Football Club. Ian Coutts and his staff are always very accommodating… and the relationship that has developed over time with Ian makes it very easy to approach the club with our requests.”
General Manager 3AW, 2013
Thanks very much Ian,
I think the night went over really well and especially with your presence as MC bought out the best with Sarah & Brock, you created a great format for the audience.
Robert Fleming, Rural and Remote Engagement Worker